FAQ - HEALTHCARE
SALESIANER provides a comprehensive range of products for healthcare, including ward laundry and patient clothing, staff and departmental uniforms, as well as personal protective equipment. Additionally, sterile reusable surgical gowns, surgical drape sets, personalized laundry services for residents, and customized system solutions for laundry dispensing are offered.
The average lead time for a MED project is about six months. For projects involving automated clothing dispensing systems, the timeframe extends to approximately ten months due to additional requirements such as space planning and technical implementation.
Thanks to multiple production sites, in-house logistics, and a nationwide network of operations, SALESIANER guarantees high reliability and resilience. Regional supply ensures continuous and dependable delivery — especially for system-critical customers.
Full textile supply reduces storage requirements and eases in-house logistics, saving both time and costs. Regular delivery of fresh textiles combined with the collection of used laundry ensures uninterrupted supply. The customer essentially no longer needs to manage laundry. If a laundry supply assistant service is also commissioned, internal logistics efforts are completely eliminated.
Yes, sterile reusable surgical gowns and surgical drape sets are offered. They undergo a special sterilization process before being supplied to medical facilities. These are certified medical devices subject to strict regulations and traceability. We distinguish between steam sterilization and EO (ethylene oxide) sterilization. In the latter process, disposable products can also be integrated into our SMARTPACKS.
Yes, SALESIANER offers departmental clothing in various colors tailored to specific functional areas, as well as classic staff uniforms for the nursing sector.
Textiles are professionally cleaned according to certified washing procedures, adhering to the highest hygiene standards — reliably, safely, and in compliance with regulations.
Yes, individual solutions are developed jointly with the customer and implemented within defined processes. SALESIANER openly communicates that certain standards must be maintained and not all customizations are feasible.
Textile quality is guaranteed through certified processes and a comprehensive quality management system. We work closely with our production sites and actively involve customers via the SALESIANER complaint management system — continuously safeguarding and improving the quality of our products and services.
Yes, our service implementation is accompanied by experienced specialists who provide comprehensive consulting and structured execution. A total of 24 regional customer advisors in the field personally support our clients and reliably oversee projects.
By personal contact with our trained medical product consultants or customer advisors — either by phone at 0800 20 24 30, via various contact forms on our website, or directly through a personal consultation.